Terms of Service
Welcome to Jessara Vital Citadel! By using our website and making purchases, you agree to the following terms and conditions. Please read these terms carefully to ensure a transparent and positive shopping experience.
- You must be at least 18 years old or have parental consent to use our online shop and services.
- You agree to provide accurate, current, and complete information when placing orders or creating an account.
- All use of our site and services must be lawful and respectful.
- Orders placed are subject to product availability and confirmation by our team.
- Prices, promotions, and product availability may change at any time without prior notice.
- Payment must be made within the stated time frame to secure your order.
- Orders will be automatically cancelled if payment is not completed within 24 hours after confirmation.
- We strive to deliver your orders promptly and as scheduled. Delivery times may vary due to external factors.
- Jessara Vital Citadel is not responsible for delays caused by courier services, weather, or other circumstances beyond our control.
- It is your responsibility to provide a correct and complete delivery address.
- Please refer to our Refund Policy for details on eligible returns, exchanges, and refunds.
- You are responsible for safeguarding your account credentials and for any activity under your account.
- Inform us immediately if you suspect any unauthorized use of your account.
- All content on this website, including text, images, logos, and graphics, is the property of Jessara Vital Citadel and may not be used without permission.
Jessara Vital Citadel is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for your purchase.
We may update these terms from time to time. Any changes will be posted on this page, and your continued use of our services means you accept the revised terms.
For any questions about these Terms of Service, please reach out:
Email: contact@jessaracitadel.com
Phone: +63 997 286 7338
Effective Date: